First Level Courses

Effective Oral, Email and Interpersonal Skills

The course on  "Effective Oral and Email Communication Skills for the Workplace" focuses on the importance of effective communication in the corporate environments and how it can positively impact productivity, job satisfaction, and overall success. The course covers various topics such as understanding communication styles, active listening, verbal and nonverbal communication, written communication, and conflict resolution. Additionally, the course emphasizes the significance of empathy, respect, and cultural awareness in communication, and provides practical strategies to improve communication skills in different workplace scenarios. By the end of the course, learners will have a comprehensive understanding of the key principles of effective workplace communication and will be equipped with tools to enhance their communication skills and build stronger relationships with colleagues and superiors.